Automated Loyalty & Customer Engagement
Boop Loyalty handles all your customer loyalty services, perks, and push notifications automatically. We make it seamless to provide customer benefits and engage your users without any additional work on your part.For Your Business
- Zero-effort loyalty program management
- Automated reward distribution
- Intelligent customer segmentation
- Data-driven engagement campaigns
For Your Customers
- Earn rewards with every palm scan
- Personalized offers and perks
- Instant notifications for deals
- Works at all boop-enabled locations
How Boop Loyalty Works
Easy Enrollment
Customers prompted to join on first boop pay transaction or can pre-authenticate to sign up
Seamless Point Earning
Points earned with every transaction - no separate loyalty cards or apps needed
Direct Engagement
Skip emails and spam - engage directly with your most valuable customers who actually visit
Loyalty Features
- Points & Rewards
- Customer Tiers
- Push Notifications
- Analytics
Smart Segmentation
Our AI automatically segments your customers for targeted engagement:| Segment | Behavior | Automatic Action |
|---|---|---|
| New Customers | First 3 visits | Welcome series, onboarding rewards |
| Regulars | Weekly visitors | Consistency bonuses, surprise rewards |
| Big Spenders | High transaction value | VIP perks, exclusive offers |
| At Risk | Declining frequency | Win-back offers, personalized incentives |
| Champions | Frequent + high value | Early access, ambassador perks |
| Seasonal | Holiday/event shoppers | Timely campaigns, seasonal offers |
Campaign Templates
Pre-built campaigns that run automatically:Happy Hour
Double points during slow periods to drive traffic
Birthday Club
Special rewards and discounts on customer birthdays
Referral Program
Rewards for bringing new customers
Product Launch
Early access and special pricing for loyal customers
Feedback Rewards
Points for reviews and surveys
Milestone Celebration
Rewards for visit milestones (10th, 50th, 100th)
Integration with Your Business
Menu/Inventory Sync
- Automatically promote slow-moving items
- Upsell complementary products
- Highlight new arrivals
- Clear seasonal inventory
Staff Dashboard
- Real-time customer profiles
- Suggested talking points
- VIP alerts
- Special occasion reminders
Financial Integration
- Automatic reconciliation
- Reward liability tracking
- ROI reporting
- Tax compliance
Success Metrics
Average Performance Improvements
| Metric | Without Loyalty | With Boop Loyalty |
|---|---|---|
| Visit Frequency | 2.3x per month | 4.7x per month |
| Average Transaction | $25 | $38 |
| Customer Retention | 23% | 67% |
| Customer Lifetime Value | $340 | $1,250 |
| Word-of-Mouth Referrals | 8% | 34% |
| 5-Star Reviews | 12% of customers | 43% of customers |
Pricing
Included Free
All boop vendors get basic loyalty features at no additional cost:- Customer enrollment on first purchase
- Points earning and redemption
- Basic tier system
- Welcome campaigns
- Birthday rewards
- Transaction history
Loyalty Pro - $99/month
Advanced features for growing businesses:- Unlimited push notifications
- Custom campaigns
- Advanced segmentation
- A/B testing
- Priority support
- Custom branding
Enterprise
Custom pricing for large deployments:- Multi-location management
- API access
- Custom integrations
- Dedicated success manager
- White-label options
Customer Experience
In the Boop App
Customers see:- Real-time point balance
- Available rewards
- Personalized offers
- Transaction history
- Tier progress
- Nearby locations
At Your Location
- Automatic point earning with palm scan
- Instant reward redemption
- Surprise delights
- Tier recognition
- Personalized welcome
Getting Started
1
Automatic Setup
Boop Loyalty is automatically enabled for all vendors
2
Customize Settings
Set your point values and reward thresholds
3
Choose Campaigns
Select which automated campaigns to run
4
Monitor & Optimize
Track performance and adjust as needed
Best Practices
Keep rewards attainable
Keep rewards attainable
Set point thresholds that customers can reach within 3-5 visits to maintain engagement
Mix instant and long-term rewards
Mix instant and long-term rewards
Combine quick wins (free coffee at 5 visits) with aspirational rewards (exclusive event at 100 visits)
Personalize when possible
Personalize when possible
Use customer names in notifications and remember their preferences
Create urgency
Create urgency
Time-limited offers and expiring points drive action
Celebrate milestones
Celebrate milestones
Acknowledge customer achievements to build emotional connection
Frequently Asked Questions
How do customers join?
How do customers join?
Customers are prompted to join your loyalty program on their first boop pay transaction. They can also pre-authenticate through your website or app to sign up before visiting.
Can customers opt out of notifications?
Can customers opt out of notifications?
Yes, customers have full control over notification preferences in their boop app settings.
What if we already have a loyalty program?
What if we already have a loyalty program?
We can integrate with existing programs or help you migrate. Our team will ensure a smooth transition.
How are rewards funded?
How are rewards funded?
You set the value of rewards. Most businesses find the increased visit frequency more than covers reward costs.
Can we customize the program?
Can we customize the program?
Yes, you have full control over point values, rewards, tiers, and campaigns. We provide templates and best practices.
What about data privacy?
What about data privacy?
All customer data is encrypted and compliant with GDPR, CCPA, and other privacy regulations. You only see aggregated insights.